According to a fax sent to retailers by William Arthur this afternoon, twenty-three full time positions are being eliminated in the print division-—ie, the entire third shift. The plan is to try rescheduling them into first and second shifts if possible.
The company will also be reducing customer service hours.
How will this impact turn around times? Customer service hold time? We’ll see…odds are, it won’t take long to find out.
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It’s no shock to retailers paying vendor invoices with AmEx cards that the company is suddenly pulling back the reins on available credit. I know of several storefronts who have had their credit cut back-—or worse, cut off-—in spite of good payment history.
