Yesterday, I was perusing the sky-high stack of articles and web posts that have been pushed to the side of my desk the past ten days. It’s been a crazy-busy week and a half, as numerous retailer clients and I have been working through their concerns.
During one of those conversations, someone pointed out to me I’m not really a consultant. I’m a therapist-—an observation also voiced by customers during my storefront days. I took it as a complement, but it got my wheels spinning. No particular direction. Just spinning. [click here to continue…]
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