I’m climbing on my soapbox, so buckle in. I’m ticked.
This summer, my heart was buoyed by the fact so many vendors and sales reps brought a positive attitude to their showrooms and booths. The negative complaints about buyers, marts, traffic, etc. were replaced by (what I thought was) a realistic understanding that the economy stinks, consumers need to be engaged, and that with some compassion, patience, and understanding, we’d all come through this thing together.
Sadly, now that the summer show circuit has ended, I’m getting an inordinate number of phone calls and emails about vendors who have taken off the white gloves and replaced them with boxers, using strong arm tactics designed to corner accounts into impossible situations. [click here to continue…]
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