Brand management

The (entire) Candy Store, outlined in yellow

Recent television ads about The Shops at Target have had countless independent retailers spinning like a whirling dervish. “Store within a store” concepts have been highly successful for numerous vendors (think: the Coach department at Macy’s, the Kiehl’s counters at Nordstrom, and a bazillion Vera Bradley walls in gift shops everywhere). Incorporating the format into big boxes—using the “local independents” angle, no less—has rattled more than a couple of cages.

The fact Target advertises these “Shops” as “a curated collection of home, beauty, fashion and pet products from…specialty stores” doesn’t help, painting a picture of cozy environments bubbling with delight, nestled between familiar red walls, bursting with exciting designs, catchy displays, oh-my-gosh-that’s-to-die-for offerings.

Well folks, they aren’t. Not even close.

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Wow. In under 24 hours, one company elevated their brand…and another shattered their reputation.

A picture says a thousand words. Take a gander at three bays of Crane & Co. greeting cards…at Walmart. Note the clearly branded displays emblazoned with the manufacturer’s logo:   [click here to continue…]

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