Yes, my priority is independent, brick and mortar businesses, but balance is part of the deal too. While in Seattle yesterday, I had a laptop meltdown of astronomical proportions, which required a visit to the Apple Store in University Village. Being a BIG believer that when someone does something nice, they should be openly praised, I’m sharing a copy of my note to Apple, sent this afternoon in response to their Genius Bar follow up survey:
Phillip was an absolute Godsend in the middle of a raging disaster. [click here to continue…]
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