Monday, March 22, 2010

Now that the Swoozie’s bankruptcy news has been out for a while, I’m wondering…are customers who pre-paid special orders getting refunds (or, more shockingly, their orders)? Stores were promising to do the right thing, but I haven’t heard how “the right thing” is actually playing out.

Also, if a customer gets a refund, is it being issued to their credit card (assuming that was the original form of payment) or is Swoozie’s saying they’ll mail a check? If the latter, well….what are the odds it won’t bounce? [click here to continue…]

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