I’ll be the first to admit frustration with Delta since they took over the Northwest Airlines WorldPerks program, post-merger. Loss of available flights, loss of direct flights, and loss of upgrades have all taken a real toll on my attitude where the “new” airline is concerned.
Imagine my surprise when receiving a letter from the airline apologizing for a weather delay…then giving me SkyMiles points for it. [click here to continue…]
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