How to deal with social media complainers

by Cinda Baxter on December 16, 2013

in Customer Service, Social Media

Let’s face it. Holiday stress can bring out the worst in people. Here’s how to soften the blow, then turn things around when someone decides to “go south” on your FB page or other social media site:

social_media_complaints

Infographic source: ExactTarget.com

James January 21, 2014 at 2:44 pm

Someone has obviously recently discovered infographics!

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